She Needs It Now

Speed alone doesn’t win customer loyalty. Relevance does. When a customer places an order, knowing how urgent it is—for that person—can be the difference between a one-time sale and a returning fan.

Skyber is Hotberry’s AI-powered order orchestration engine that connects every order to a live customer profile. It’s not just about what was purchased—it’s about who purchased it and how they typically behave.

Our AI-powered order boss filters through customer behavior and sorts the chill girls from the I-need-it-for-this-weekend girls. Skyber watches for patterns: how quickly someone checks tracking, how often they return, how they react to delays. That data becomes a living profile that feeds into your fulfillment logic—so your warehouse knows who needs their package now, and who’s fine waiting an extra day.

Instead of prioritizing orders in a first-come-first-serve queue, Skyber assigns weight based on urgency. If someone is likely to disappear for three months over a slow shipment, Skyber knows. If another customer is loyal regardless of timing, Skyber adjusts the flow to protect your brand’s momentum without burning through fulfillment resources.

This intelligence doesn’t just sit in a dashboard. It powers real-time orchestration and syncs with your 3PL or in-house logistics team—giving your packers more than just a packing slip. It gives them insight. With Skyber in place, your ops team isn’t just fulfilling orders—they’re fulfilling expectations.

For boutique owners and emerging fashion brands, this is a major unlock. You no longer need to guess who your high-risk customers are or overpay for blanket fast shipping. Skyber makes every order smarter, leaner, and more aligned with how your shoppers actually behave.

And it scales with you. Whether you're fulfilling 50 orders a week or 5,000, Skyber’s customer-aware engine ensures that each shipment reflects your values: attention to detail, speed when it matters, and a customer experience that feels personal—even behind the scenes.

You already know your audience. Now your fulfillment tech can know them too.

Because when she needs it now—you’ll be ready.